Effective date: August 26, 2026

Terms of Service

These terms are an agreement between you and ChipClimb (“we”, “us”), based in Ontario, Canada. They govern your use of the ChipClimb website and application. Please read them — by creating an account or using ChipClimb, you agree to them.

1. Acceptance of Terms

By creating an account, accessing, or using ChipClimb, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the service.

2. Accounts and Eligibility

Minimum age. You must be at least 18 years old to create an account or use ChipClimb. If the legal age for gambling or for entering a gaming venue in your jurisdiction is higher than 18, that higher age applies to you instead, and you must meet it.
ChipClimb is a personal record-keeping tool and is not a gambling service — see section 3. We nonetheless apply this age requirement as a term of this agreement, because the service exists to record activity that is age-restricted nearly everywhere, and we would rather draw the line ourselves than rely on where any particular regulator happens to draw it.
By creating an account you represent and warrant that you meet the applicable minimum age. That representation is recorded at registration, with the date and the version of this requirement in force at the time.
If we become aware that an account holder does not meet the applicable minimum age, we will suspend and delete that account, and any paid subscription will be cancelled. Where the account holder is a minor, a parent or guardian may contact us at the address in section 17 to request deletion of their data, and we will action it without requiring a formal request.
You are responsible for your account credentials and for everything done through your account. Tell us promptly if you believe it has been accessed without your permission.
One person, one account. Creating additional accounts to obtain extra free allowances is a breach of these Terms.
You must provide a valid email address, and you may be required to verify it before using certain features.

3. ChipClimb Is Not a Gambling Service

This is important, so we will be blunt about it. ChipClimb is a record-keeping and analytics tool. It is not a gambling operator, an online casino, a poker room, or a betting service.

We do not accept, place, broker, or process wagers of any kind.
We never hold, transmit, or have access to your money. ChipClimb has bankroll features, but a “bankroll” here is simply a set of figures you type in yourself — a spreadsheet, not an account. No funds pass through ChipClimb, we cannot move money on your behalf, and we have no connection to your bank, your poker sites, or your casino accounts.
We do not deal cards, host games, or facilitate play between users.
Ranks, leaderboards, and challenges are scoreboard features based on results you report. They carry no prize, payout, or monetary value.

You are responsible for ensuring your own gambling activity is lawful where you live. Nothing in ChipClimb is gambling advice, financial advice, or a recommendation to play.

4. Acceptable Use

You agree not to:

Access the service by automated means — scraping, bots, or scripted requests — other than through features we provide.
Attempt to circumvent quotas, rate limits, or usage allowances, including by creating multiple accounts.
Submit fabricated results, or manipulate sessions in order to affect your rank or a leaderboard position.
Attempt to access another user's account or data, or probe, scan, or test the security of the service without our written permission.
Reverse engineer, decompile, or attempt to extract the source code of the service.
Upload content you do not have the right to submit, or that contains another person's personal information, identity documents, or payment card details.
Use the service for any unlawful purpose, or to harass or abuse other users.

5. Your Content and Data

You own your data. Sessions, notes, bankroll entries, and opponent records you create remain yours. We claim no ownership of them.

You grant us a limited licence to store, process, and display your content solely to operate the service for you — for example, to compute your statistics and rank, and to show information you have explicitly chosen to share with friends or a leaderboard. This licence ends when you delete the content or your account.

You can export your data or permanently delete your account at any time from Settings. Deletion is irreversible.

6. Subscriptions, Billing, and Refunds

ChipClimb has a free tier and a paid Pro tier. Current prices and what each tier includes are shown on the pricing page and in Settings.
New accounts receive a 7-day Pro trial. The trial simply expires and your account reverts to the free tier. It does not convert into a paid subscription and you are not charged when it ends.
Paid subscriptions are billed in advance through Stripe and renew automatically for the same period until cancelled.
You can cancel at any time from Settings, which opens the Stripe billing portal. Cancelling stops future renewals; your Pro access continues to the end of the period you have already paid for.
We do not generally refund partial periods. Nothing here limits any refund or cancellation right you have under applicable consumer protection law.
We may change prices. Changes will not affect the period you have already paid for, and we will give notice before a change applies to your renewal.

7. Ranks, Leaderboards, and Fair Play

Ranks are computed automatically from the sessions you log, using fixed thresholds per stake bracket and format. They reflect what you report, not what we have verified — we have no way to independently confirm results you enter by hand.

Leaderboard and friend visibility is opt-in. You control it in Settings and can turn it off at any time.

We may remove an account from public leaderboards where we reasonably believe results have been fabricated or manipulated. This affects public ranking only — your own data and analytics remain fully available to you. We may also adjust rank thresholds or reset a season as the system develops.

8. Service Availability

We do not guarantee any particular level of uptime or availability. We may change, suspend, or discontinue any feature at any time. Where a change would remove something material that you are paying for, we will give reasonable notice before it takes effect.

We aim to acknowledge support enquiries sent to the address in section 17 within 3 business days. That is a target we work to, not a contractual guarantee, and it does not create a service level commitment.

The service depends on third parties — our hosting, database, payment, and AI providers. Interruptions caused by them are outside our control.

9. Intellectual Property and Licence

ChipClimb — the software, design, branding, rank system, and content we create — belongs to us. Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the service for your own poker record-keeping. You may not resell, sublicense, or use it to build a competing product.

If you send us feedback or a feature suggestion, we may use it freely and without obligation to you.

10. Disclaimers

ChipClimb is provided “as is”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

In particular: statistics, ranks, and AI-extracted figures may be wrong. The screenshot scanner uses an AI model and can misread values. You are responsible for checking anything it produces before relying on it. Do not use ChipClimb as your only record for tax, accounting, or any other purpose where accuracy matters.

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost gambling winnings, or lost data.

Our total liability arising out of or relating to ChipClimb is limited to the amount you paid us in the six months before the event giving rise to the claim, or CAD $100, whichever is greater.

Some jurisdictions do not allow these limits. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, wilful misconduct, or death or personal injury caused by negligence.

If you are a consumer in Ontario, nothing in these Terms limits, waives, or otherwise affects any right you have under the Consumer Protection Act, 2002 (Ontario) or its successor legislation, and any provision of these Terms that conflicts with that legislation does not apply to you to the extent of the conflict.

12. Indemnification

You agree to indemnify us against claims, losses, and reasonable legal costs arising from your breach of these Terms, your misuse of the service, your violation of any law or of the rights of a third party, or content you upload that you did not have the right to submit.

This section does not apply to the extent prohibited by applicable consumer protection legislation.

13. Termination

You may stop using ChipClimb and delete your account at any time from Settings.

We may suspend or terminate an account that breaches these Terms, or where required by law. Where it is reasonable to do so we will tell you why and give you a chance to respond. If we terminate your account without cause while you have paid time remaining, we will refund the unused portion.

14. Governing Law and Disputes

These Terms are governed by the laws of the Province of Ontario and the laws of Canada that apply there. Disputes will be heard by the courts of Ontario, and you and we agree to their jurisdiction.

If you are a consumer, this does not deprive you of the protection of mandatory laws in your own country of residence, or of your right to bring a claim where the law allows you to do so.

Talk to us first. If you have a complaint or a dispute, you agree to raise it with us by email at the address in section 17 before starting court proceedings, and to give us 30 days from the date of that email to resolve it with you. Please describe the problem and what outcome you are looking for. We will do the same in reverse: we will contact you and allow the same 30 days before bringing any claim against you.

This is a genuine attempt to fix problems rather than litigate them, and most issues are resolved far faster this way. It does not take away your right to go to court, and it does not apply where you need urgent injunctive relief, where you are bringing a claim in small claims court, where you are exercising a right under consumer protection legislation, or where a limitation period would otherwise expire. Nothing in this section limits, waives, or delays any right you have under the Consumer Protection Act, 2002 (Ontario) or its successor legislation, or your right to complain to a regulator such as the Office of the Privacy Commissioner of Canada.

15. General

Survival. Sections 5 (Your Content and Data), 9 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), and 14 (Governing Law) survive any termination of these Terms or of your account.
If any provision is found unenforceable, the rest remains in force.
Our not enforcing a provision is not a waiver of it.
You may not transfer your rights under these Terms. We may transfer ours if ChipClimb is sold or reorganised, on notice to you.
These Terms and the Privacy Policy are the entire agreement between us about the service.

16. Changes to These Terms

These Terms carry an effective date, shown at the top of this page. We may update them.

Where an update materially affects your rights or obligations, we will notify you by email and ask you to accept the updated Terms before you continue using ChipClimb. We do not treat continued use as acceptance of a material change.

For minor, non-material updates — corrections, clarifications, formatting — we will post the revised Terms with a new effective date.

17. Contact

Questions about these Terms: chipclimb@gmail.com